Front Desk Agent
Horseshoe Bay Resort
200 Hi Circle North
Horseshoe Bay, TX 78657
Current Job Openings
- Airport Concierge Supervisor
- Airport Lineperson
- Assistant Director of Engineering
- Banquet Server
- Banquets Houseperson
- Banquets Manager
- Bartender - Cap Rock Cabana
- Bartender - J's Restaurant
- Bartender - Summit Rock Grill
- Bartender - The Waterfront
- Bartender - Whitewater 360 Sports Bar
- Busperson / DRA - Cap Rock Cabana
- Busperson / DRA - Cap Rock Clubhouse
- Busperson / DRA - J's Restaurant
- Busperson / DRA - The Waterfront
- Busperson / DRA - The Yacht Club
- Busperson / DRA - Whitewater 360 Sports Bar
- Culinary & Pastry Internships 2024 / 2025
- Culinary & Pastry Internships 2024 / 2025
- Culinary Supervisor
- Culinary Supervisor - Cap Rock Cabana
- Director of Spa and Fitness
- Dishwasher / Steward
- Executive Chef - Resort Outlet
- Falls Lodge Housekeeper
- Front Desk Agent
- Golf Member Services Attendant
- Golf Starter / Ranger
- Grill Cook - Slick Rock Grill
- Grill Cook - Summit Rock Grill
- Grounds - Irrigation Technician
- Groundskeeping Assistant Manager
- Group Fitness Instructor
- Host - J's Restaurant
- Host - The Waterfront
- Host - The Yacht Club
- Hotel / Resort Facilities Maintenance - HVAC Supervisor
- Hotel / Resort Facilities Maintenance - Kitchen Mechanic
- Hotel / Resort Facilities Maintenance - Pool Maintenance Supervisor
- Hotel / Resort Facilities Maintenance Engineer (AM)
- Hotel / Resort Facilities Maintenance Engineer (PM)
- Human Resources Administrative Assistant
- Lead Host - J's Restaurant
- Lead Host - The Yacht Club
- Line Cook - Resort Outlets
- Marina - Dining Yacht Captain
- Marina Charter Mate
- Marina Dockhand
- Market Shop Attendant and Barista
- Member Event Coordinator
- Outlet Attendant - 360 On The Go & Mingo's Cafe
- Quality Assurance Field Coordinator
- Receiving Clerk
- Reservations - Member Services Agent
- Residential Concierge Manager - Waters Condos
- Restaurant Assistant Manager - Cap Rock Clubhouse
- Restaurant Server - J's Restaurant
- Restaurant Server - The Waterfront
- Restaurant Server - The Yacht Club
- Restaurant Server - Whitewater 360 Sports Bar
- Restaurant Supervisor - Cap Rock Clubhouse
- Restaurant Supervisor - Summit Rock
- Sommelier / Beverage Manager
- Sous Chef
- Sous Chef - Banquets
- Spa Front Desk - Concierge
- Spa Hair Stylist
- Stewarding Supervisor
- Transportation - Bellman / Parking Ambassador
- Valet / Driver
- Waters Condos Attendant
Front Desk Agent
Horseshoe Bay Resort
Horseshoe Bay, TX
Full-Time
Compensation: $15.00 per hour
Description
We are looking for a hospitality professional to join our Front Desk team!
Horseshoe Bay Resort is looking for a Front Desk agent to great and serve our resort guests with the highest standards. Serving guests at the front desk while providing the highest level of service possible in an efficient, courteous and professional manner by adhering to guidelines and procedures is the goal for the Front Desk Team.
Benefits
- Medical, Dental, Vision Insurance
- Paid vacation, paid Holidays
- 401k plan with employer match
- Long and short-term Disability
- Major Illness Insurance
- Accident Insurance
- Limited access to some resort amenities (Golf, etc)
- Retail and dining discounts
- Discounts at all Crescent Hotels & Resorts properties
The lake life is calling. Where genuine Texas Hospitality meets luxury, Horseshoe Bay Resort is nestled on the shores of beautiful Lake LBJ in the Central Texas Hill Country. We’re on 17,000 acres with close proximity to Austin, multiple lakes, State Parks, and some of the best golf in the United States; it’s an outdoor lover’s dream. When you work in paradise, is it still called work?
No matter your career destination, we can help you get there!
With our commitment to Diversity, Equity, Inclusion, and Belonging, everyone can create their own success story at Horseshoe Bay Resort. Great benefits packages, subsidized housing, competitive pay, and scheduled reviews and raises, growth opportunity through our Manager in Training Program (MIT), and fun associate outings and events throughout the year are just a few of the MANY reasons to join our team. What are you waiting for?
Job Benefits
- Associate housing and shuttle service
- Weekly meal subsidies
- Golf and Amenity Privileges*
- Associate discounts
- Retail and Dining at Horseshoe Bay Resort
- Discounts at over 100 Crescent Hotels & Resorts properties throughout the country.
Full Time roles are eligible for the above, plus:
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans
- Critical Illness and Accident plans
- Associate Relief Fund
*Privileges based on occupancy and business levels
Serving guests at the front desk while providing the highest level of service possible in an efficient, courteous and professional manner by adhering to guidelines and procedures.
ESSENTIAL JOB FUNCTIONS:
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MINIMUM QUALIFICATIONS:
- High school diploma or equivalent.
- Must be able to speak, read and write English.
- Previous customer service experience; preferably hotel or resort experience.
- Pleasant demeanor, ability to deal with the public, sense of priority, self-starter.
- Good logic, maturity, typing, and computer skills.
ADDITIONAL QUALIFICATIONS:
- Must be able to deal with the public in a professional and courteous manner, to include conflict situations.
- Have good knowledge about the area and the environment.
- Must be able to interact with co-workers and have a sense of TEAM.
- Current valid Driver's License and satisfactory motor vehicle report.
BENEFITS FOR FULL-TIME ASSOCIATES:
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Horseshoe Bay Resort
400 Room Resort
Texas Hill Country Careers
Horseshoe Bay Resort is currently hiring in various departments across the resort including Agriculture, Golf, Food & Beverage, Housekeeping, Marketing & Sales and more. Begin your career at our exceptional, AAA-four diamond golf resort on the shores of Lake LBJ with diverse amenities and luxurious accommodations located in the highly desirable Texas Hill Country.
Explore exciting career opportunities with opportunity for upward mobility, generous benefits packages and employee housing opportunities.