Wedding and Catering Sales Manager
Tapatio Springs Hill Country Resort
1 Resort Way
Boerne, TX 78006
Description
Responsibilities
- Solicitation of direct-selling in the local Catering market with a focus on the Wedding Market
- Event planning and detailing for booked events
- Maximize Catering revenues wherever possible and minimize erosion of check averages from price-sensitive groups. Communication of function-arrangement to all responsible resort departments.
- Communication with clients prior to events to initiate, negotiate, and close contracts for all catered functions.
- Creation of profitable menus and distribution of client expectations to Food & Beverage Departments.
- Coordinate Catering support services (flowers, entertainment, decoration, A/V, etc.) to provide complete client satisfaction.
- Physically double-check all function arrangements against specifications of client. Coordinate with Banquets department to correct where necessary.
- Effective communication to ensure repeat bookings with non-wedding related clients
- Update and increase client prospects through active prospecting
- Maximize revenues for the hotel through up-selling techniques.
- Other duties as assigned by Director of Sales & Marketing
Qualifications
- High School Diploma or Equivalent.
- College degree preferred.
- Minimum of 1-year hotel sales/catering experience and/or successful completion of Omni LID program.
- Wedding experience preferred
- Knowledge of the operations of the hotel industry.
- Dynamic, enthusiastic, creative leader who thrives under pressure and is able to perform multiple functions and troubleshoot when needed.
- Command of the English language both written and verbal, with the ability to demonstrate warmth and empathy when engaging with others.
- Must have proven selling, negotiating and presentation skills.
- Requires knowledge of advanced sales techniques.
- Highly developed customer service skills with strong attention to detail.
- Proficient computer skills including but not limited to Microsoft Word, Power Point, Excel, and Outlook. Delphi experience preferred.
- The ability to delegate, effectively train and coach
- Must be able to work a flexible schedule including nights, weekends and holidays.
This is a non-exempt manager position. Salary based on a 45-hour work week.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Tapatio Springs Hill Country Resort
111 Room Resort
Where The Livin’ Is Easy
With every resort amenity, genuine and personalized service, and panoramic views as wide as the sky, Tapatio Springs Hill Country Resort is a one-of-a-kind escape, and a peaceful retreat from the hectic pace of city life. Ideally located at the Gateway to Hill Country, every experience is at your fingertips, from dining along the Hill Country Mile and Main Street boutique shopping to an afternoon hike or a float down the Guadalupe River. This is where laid-back luxury and rustic charm come together in a stay that’s filled with good times, great music, and a modern take on old-fashioned Texas hospitality. Welcome to Tapatio Springs.