Hotel Manager

Description

The DoubleTree by Hilton Hotel Orlando at SeaWorld is seeking an experienced Hotel Manager. With over 1,000 rooms, 100,000 square feet of event space, multiple dining outlets, extensive meeting and event spaces and world class recreational amenities, this resort is a destination for travelers from around the world!

At Crescent Hotels & Resorts, we understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

Responsible for the overall quality and profitability of the resort. Responsible for profitability, guest service, product quality, risk management, and overall cleanliness, and maintenance of the resort property. Housekeeping, Banquets/Events, P&L administration, Risk Management.

• • Directly responsible for overseeing all departments and resort operation.
  • Active participation in the Central Florida Hotel/Lodging Association.
  • Represent the General Manager in his or her absence.
  • Encourage the Executive Committee to deal in depth with the resort’s challenges and opportunities. Effectively lead the Executive Committee utilizing a participative style – using effective communication, timely coordination, problem solving and follow-up.
  • Maintain a high level of loyalty to the resort and the company. Regularly communicate, counsel, and assist in problem solving with each manager.
  • Through personal leadership and example establish a friendly, courteous, service-oriented approach to guests that is exhibited by all hotel departments.

• • Attend forecast, yield meetings and conduct weekly meetings with each EC member
  • Approve all purchase orders
  • Attend A/R meetings
  • Ensure budget goals are met and/or exceeded
  • Ensure all paperwork needed for daily assessment of monies spent daily is correct and given in a timely fashion to Accounting
  • Ensure the preparation and follow up of all service measurements
  • Participate in Safety Committee meetings.
  • Proven management abilities in effectively:

• Planning short and long-range goals.
• Forecasting.
• Total resort profit and loss analysis.
• Ability to identify trends and needs areas.
• Ability to display professionalism in handling sensitive or confidential matters.
• Proven record of commitment and professional in meeting the challenges and pressures of a 24/7/365 operation.
• Professional image as perceived by subordinates, peers, superiors, guests and community.
• Possess business maturity and be profit-oriented.

• Effective management style to include:
• Problem-solver
• Self-starter
• Stronger leadership skills
• Functions well under pressure
• Effective verbal and written communications skills
• Consistent performer/achiever
• Ability to work on multiple projects at the same time.
• Ability to stand work for long periods of time.

EDUCATION AND/OR EXPERIENCE

• Four-year college degree from an accredited institution
• Minimum 5 years hotel experience directing a team at a full-service, large-scale hotel.
• Hilton brand experience preferred.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)