Kitchen Supervisor

Description

JOB OVERVIEW: Responsible for supervising all aspects of the Venn Bar kitchen and kitchen staff, ensuring the quality preparation of all menu items and proper handling/storage of all food items in accordance with standards. Coordinate the purchase of all food and assist in developing menus, maintaining approved food costs and labor costs with assistance of Operations Management. Assign, coordinate, and supervise the set-up and food production areas within the kitchen to maximize productivity and ensure food quality, set-up and service are in accordance with standardized recipes and procedures.

Kitchen Supervisor Job Responsibilities:

ESSENTIAL JOB FUNCTIONS:

1. Oversees culinary operations of the Venn Bar Kitchen by working the line and overseeing line cooks.

1. Communicate both verbally and in writing to provide clear direction to staff.

1. Maintain and supervise good housekeeping practices in all areas in the kitchen. Turn in the daily cleaning checklist and practice and strictly enforce the "clean as you go" policy.

1. Completes the duties of a line cook when needed, and is capable of performing the duties of all kitchen positions. Comply with attendance rules and be available to work on a regular basis with open availability.

1. Assists in the implementation and management of kitchen policies and procedures.

1. Participates in monthly inventory process.

1. Ensures compliance with state, federal, and local food handling requirements and standards as well as fire codes. Ensures products are stored at the correct temperature and the recipe books are up to date with current menu items, portions, and ingredients and kitchen is ready for health inspection.

1. Assists in monitoring labor costs to attain budgeted goals

1. Oversee and approve training and development of kitchen staff

1. Participates in the hiring process by conducting interviews and making hiring recommendations to Operations Management

1. Assists in menu development and costing of menu items.

1. Perform any other job-related duties as assigned.

Kitchen Supervisor Qualifications/Skills:

• Customer service
• People management, fostering teamwork, and giving feedback
• Planning and multi-tasking
• Self-motivated with a high energy level
• Conflict resolution

Education, Experience, and Licensing Requirements:

• High school diploma or GED
• 5+ years of hospitality-related experience
• 3+ years of leadership experience
• Current food handler’s card and other certification as required by federal/state/local law
• Comfortable using a computer, navigating standard office and point-of-sale software

REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Ability to apply basic supervisory skills to plan, organize, direct, coach, train and discipline employees, as necessary. Ability to operate all types of kitchen equipment. Finger/hand dexterity in order to operate food machinery. Ability to grasp, lift and/or carry, or otherwise, move goods weighing a maximum of 100 lbs. on a continuous schedule.

PERFORMANCE STANDARDS

Customer Satisfaction:

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits:

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security:

The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

NOTE:

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.