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Barista

DoubleTree by Hilton Hotel Newark Airport

128 Frontage Road

Newark, NJ 07114

Hotel with 503 Rooms

Managed By Crescent Hotels & Resorts

Open Positions

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Description

Barista responsibilities include educating customers on our menu, making recommendations based on the customer's preferences, taking orders, up-selling special items, and keeping the facility clean and stocked. To be successful in this role, a barista should have customer service skills, knowledge of brewing methods and specialty drinks, and a motivation to keep the store clean and presentable (while experience is not required, it is preferred).

Ultimately, the barista ensures an excellent experience for our guests.

First Priority - Customers:

Immediately greet customers as they arrive

Engage customers before taking orders (i.e. “How are you today?”)

Educate customers on menu items and answer any questions they ask

Discern customer's preferences and make recommendations accordingly, potentially up-selling

Take orders while paying attention to details (i.e. preferences of roast, dairy and syrup)

Receive and process payments (cash and credit cards)

Serve prepared food, like cookies, pastries and muffins

Prepare and serve beverages following recipes

Second Priority - Between Customers:

Keep the bar area and equipment clean

Brew drip coffee as needed

Maintain an empty dirty dish bin

Wash and put away dishes in the kitchen

Fill the drinking water container, mason cup tray, and buffet items

Maintain a clean dining area, sanitizing tables and chairs, and sweeping crumbs off of the floor

Maintain stock of syrups, bar fridge, pastries, bagged coffee and merchandise

Complete tasks on the checklist (for the appropriate shift) with initials by completed tasks, working ahead to ensure completion before the shift is over.

Complete daily tasks as possible (first shift), and complete before end of day (second shift)

If there is time and it is appropriate, complete items on the next shift's checklist

If the above is complete, ask your manager for something to do

Notice if equipment operates properly and report any maintenance needs

Comply with health and safety regulations

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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DoubleTree by Hilton Hotel Newark Airport

Hotel with 503 Rooms

From runway to relaxation by Newark Airport

Our hotel is next to Newark Liberty International Airport, with a free shuttle every 30 minutes. We're seven miles from Cape Liberty Cruise Port and 10 miles from New York City. Every stay starts with a chocolate chip cookie, and Starbucks coffee and grab-and-go items are available in the lobby. Enjoy our fitness center and indoor pool.