Assistant Restaurant Manager - The Waterfront

Description

Food & Beverage Assistant Manager | Horseshoe Bay Resort

The Role

As a Food & Beverage Assistant Manager, you are the operational engine of our full-service outlets. This role is designed for a proactive leader who can run an outlet as a standalone entity while coordinating high-level special events. You will balance the "big picture" of long-term planning with the "right now" of guest satisfaction, ensuring every meal period is executed with Texas luxury in mind.

Primary Responsibilities

Operational Leadership

• Strategic Planning: Lead short- and long-term planning for the outlet, including group accommodations, restaurant service, and supply inventory.
• Daily Oversight: Manage work schedules, productivity, and payroll; adjust staffing levels in real-time based on resort occupancy.
• Administrative Precision: Oversee ordering, inventory management, and 10-key accounting tasks; utilize Agilysys, Microsoft Word, and Excel to track performance.
• Facility Excellence: Maintain a clean, safe, and environmentally responsible work environment, ensuring all maintenance needs are reported and resolved.

Team Management & Coaching

• Talent Development: Lead the hiring, training, and coaching/counseling of associates and supervisory staff.
• Engagement: Foster a culture of "DEI&B" (Diversity, Equity, Inclusion, and Belonging) and lead the team toward exceptional associate engagement scores.
• Standard Setting: Maintain high standards for personal appearance and hygiene, ensuring all staff adhere to uniform and safety footwear requirements.

Guest Experience

• Service Mastery: Perform routine table checks and respond to guest needs with a high sense of urgency and professional decision-making.
• Product Knowledge: Act as a subject matter expert on food production, as well as wine and spirits service.
• Event Coordination: Work closely with other resort departments to ensure special events and group bookings are executed flawlessly.

Employment Standards & Requirements

• Experience: Minimum of two (2) years in the Food & Beverage industry. Previous supervisory or management experience is strongly preferred.
• Certifications: Must be 18+ (21+ if driving resort vehicles); valid TABC and Food Handler’s certificates required.
• Licensing: Valid driver’s license with a clean record for insurability is preferred.
• Education: High School Diploma or equivalent required; a College Degree in Hospitality or a related field is highly valued.
• Technical Skills: Proficient in Microsoft Office; experience with Agilysys and 10-key calculators preferred.

Physical & Mental Demands:

• Strength & Agility: Ability to stand/walk for extended periods and frequently lift/move up to 50 lbs.
• Problem Solving: A high degree of analytical ability to resolve daily operational challenges and guest issues.
• Team Spirit: A strong "sense of TEAM" and the ability to act as both a patient mentor and a decisive leader.

The Lake Life (Benefits)

Horseshoe Bay Resort is nestled on 17,000 acres of Hill Country beauty. We don't just offer a job; we offer a career destination in paradise.

Core Benefits:

• Comprehensive Insurance: Medical, Dental, and Vision; Long/Short-term Disability, Major Illness, and Accident insurance.
• Wealth & Growth: 401(k) with employer match and growth opportunities through our Manager in Training (MIT) Program.
• Time Off: Paid Vacation and Paid Holidays with scheduled reviews and raises.

Resort-Specific Perks:

• Living: Subsidized associate housing and convenient shuttle service.
• Dining: Weekly meal subsidies and discounts at Horseshoe Bay Resort outlets.
• Play: Access to world-class amenities (Golf, etc.) based on occupancy levels.
• Travel: Discounts at over 100 Crescent Hotels & Resorts properties nationwide.

Qualifications

Education

• Bachelors (Preferred)
• Associates (Preferred)
• High School (Preferred)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.