Banquets Houseperson

Description

Banquet Houseperson | Horseshoe Bay Resort

Compensation: Hourly Wage + Event Gratuity (Tipped Position)

Company Overview

Horseshoe Bay Resort is a premier luxury destination situated on the shores of Lake LBJ in the Central Texas Hill Country. We are committed to fostering a culture of Diversity, Equity, Inclusion, and Belonging. We are currently seeking industrious candidates to join our world-class Banquets Team and contribute to the flawless execution of high-profile resort events.

Position Summary

The Banquet Houseperson is responsible for the physical set-up, breakdown, and resetting of all banquet functions with minimal supervision. This role ensures that every meeting room, buffet, and event space meets our rigorous four-diamond standards for presentation and cleanliness. As a key member of the logistics team, you will translate Banquet Event Orders (BEOs) into functional, aesthetically pleasing environments for our guests.

Key Responsibilities

Event Coordination and Execution:

• Technical Set-Up: Execute the proper arrangement of function rooms, coffee breaks, buffets, and bars based on specific BEO requirements.
• Transition Management: Perform timely breakdowns and resets, ensuring all function spaces are thoroughly cleaned and prepared for subsequent events.
• Equipment Mastery: Maintain expert knowledge of various equipment types and set-up styles (e.g., theater, classroom, U-shape, and banquet).
• Quality Control: Ensure all tabletop utensils and room details are polished and presentable; maintain high sanitation standards for every function.

Operational Support and Safety:

• Facility Maintenance: Conduct daily inspections of banquet hallways, meeting rooms, storerooms, and public areas to ensure they are in working order.
• Communication: Participate in pre-shift meetings and maintain a constant exchange of information with Banquet Captains, Managers, and fellow associates.
• Safety Adherence: Follow all corporate safety and security policies; immediately report maintenance needs, accidents, or unsafe work conditions.
• Environment Stewardship: Maintain a clean, organized, and environmentally responsible workspace.

Employment Standards

Required Qualifications:

• Age: Must be at least 18 years of age (21+ if required to operate resort vehicles).
• Licensing: Valid driver’s license with a satisfactory motor vehicle record (required for vehicle operation).
• Certifications: Mandatory Food Handler’s Certificate, TABC Certification, and TIPs Training.
• Communication: Proficiency in speaking, reading, and writing English; bilingual skills in Spanish are considered an asset.
• Experience: Previous experience in banquet set-up, particularly within a luxury resort environment, is highly valued.

Physical Requirements and Skills:

• Physical Strength: Ability to frequently lift and move equipment, tables, and chairs weighing up to 50 lbs.
• Stamina: Sufficient physical agility to perform demanding manual labor throughout a full shift.
• Professionalism: Must be a self-starter with a "team-first" mentality and maintain impeccable grooming standards, including the use of slip-resistant footwear.

Benefits and Perks

Horseshoe Bay Resort offers a comprehensive rewards package, including:

• Health and Wellness: Medical, Dental, and Vision insurance plans.
• Financial Security: 401(k) with employer match, disability insurance, and accident plans.
• Lifestyle: Subsidized associate housing and shuttle services; weekly meal subsidies.
• Professional Development: Access to our Manager in Training (MIT) program and scheduled performance reviews.
• Exclusive Discounts: Reduced rates at all Crescent Hotels & Resorts properties and on-site retail/dining discounts.
• Recreation: Limited access to resort amenities, including golf, based on business occupancy.

[Apply Now to Join the Banquet Team at Horseshoe Bay Resort]

Qualifications

Minimum of 3+ years of relevant work experience in banquet operations, hospitality, or event setup

Education

• Some college (Preferred)
• High School (Required)

Experience

• Required

  3 years:

  Minimum of 3+ years of relevant work experience in banquet operations, hospitality, or event setup

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.