Marina Dockhand

Description

Job Overview: Dive into the Ultimate Summer Job! ☀️

Are you ready to trade the office walls for the open water? Horseshoe Bay Resort is looking for high-energy Marina Dockhands to join our crew on beautiful Lake LBJ! As the "face of the docks," you’ll be the hero of the harbor—handling everything from watercraft valet service and jet docks to ensuring our guests have a safe, smooth, and spectacular start to their lake day. If you love being outdoors and moving fast, this is your chance to shine in the sun!

Qualifications

Certifications: Must have a current Boater’s Safety Certification.

Age & Licensing: Minimum age of 16 years with a current Driver’s License and a satisfactory motor vehicle report.

Experience: Previous customer service experience is required to maintain our high resort standards.

Skills: Proficient in Microsoft Word, Excel, and inventory software, with strong basic math and reasoning abilities.

Personality: We need team-oriented, outgoing, and solution-oriented individuals who genuinely enjoy working with people.

Professionalism: Must maintain a positive attitude, professional image, and strict adherence to resort grooming and hygiene standards.

Essential Functions

Guest Ambition: Greet and assist members and guests with a friendly, "can-do" disposition.

Fleet Management: Maintain the cleanliness and organization of our entire rental fleet, docks, and slips.

Watercraft Valet: Assist members with gas and valet boats/watercraft to and from the docks (safely navigating at idle speed).

Dock Operations: Manage daily opening and closing procedures and assist Hut personnel with WaveRunner launches, returns, and oil checks.

High-Energy Service: Maintain professional composure in a high-stress, fast-paced environment to maximize rentals and retail sales.

Team Support: Anticipate guest needs and assist the Fleet and Marina Managers with any additional duties to keep the docks running smoothly.

Physical & Mental Requirements

Outdoor Stamina: Ability to work outside in the sun and stay active throughout your shift.

Safety First: Must be able to comprehend all safety materials and follow Standard Operating Procedures (SOPs) for watercraft handling.

Team Spirit: Contribute to a quality work environment through exceptional communication and organizational skills.

Comprehensive Benefits

Health & Wellness: Access to Medical, Dental, and Vision insurance.

Future Planning: 401k plan with employer match and Associate Relief Fund.

Career Growth: Performance-based raises and advancement through our Manager in Training (MIT) Program.

Resort Perks: Deep discounts at over 100 Crescent Hotels & Resorts, subsidized associate housing and meals, and—of course—access to golf!

Qualifications

Education

• High School (Required)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.