Waterfront Restaurant Assistant Manager

Description

Location: Horseshoe Bay Resort – Lake LBJ Shoreline Employment Type: Full-Time, On-Site

At The Waterfront Bar & Grill—one of the resort’s most iconic dining destinations—you’ll find stunning lake views, live music, and a vibrant atmosphere that our Members and guests return to again and again. We are seeking a polished, high‑energy Restaurant Assistant Manager to help lead this dynamic outlet.

This role is ideal for a hospitality professional who thrives in a fast‑paced environment, enjoys developing teams, and is committed to delivering exceptional guest experiences. You will blend elevated service standards with the relaxed charm of a lakefront setting, ensuring every visit feels memorable.

As the Assistant Manager, you will oversee daily operations and ensure that every meal period runs seamlessly—from the quality of the food and beverage service to the overall guest experience.

Service Excellence

• Deliver and uphold 4‑Diamond service standards.

• Ensure every guest interaction reflects professionalism, warmth, and attention to detail.

Team Development

• Recruit, train, and coach associates and supervisors.

• Update training materials and lead ongoing development sessions.

• Foster a culture of accountability, teamwork, and continuous improvement.

Operational Management

• Oversee scheduling, payroll, inventory, and ordering.

• Maintain accurate administrative records and ensure operational efficiency.

• Support grill operations, bar service, and beverage cart logistics.

Revenue & Performance

• Identify opportunities to increase sales and enhance profitability.

• Monitor performance metrics and adjust strategies as needed.

Culture & Standards

• Maintain a professional, welcoming environment for both guests and staff.

• Address guest concerns with sound judgment and composure.

• Enforce company policies, safety protocols, and health department standards.

Experience

• Minimum of 3 years as a Restaurant Assistant Manager, ideally in an upscale or high‑volume environment.

• Experience overseeing multiple outlets is highly valued.

Skills & Knowledge

• Strong understanding of food preparation, bar operations, and service standards.

• Proficiency in computer systems; ability to type 40+ WPM.

• Familiarity with Agilysys is a significant advantage.

Professionalism

• Neat, well‑groomed appearance consistent with a luxury resort environment.

• Excellent communication and multitasking abilities.

Requirements

• Must be 18+ (21+ if driving resort vehicles).

• Valid TABC and Food Handler certifications.

• Valid driver’s license with a satisfactory MVR.

• Ability to walk, climb stairs, and lift up to 25 lbs.

At Horseshoe Bay Resort, we invest in our leaders and support their long‑term success.

• Subsidized associate housing and shuttle service

• Golf and amenity privileges*

• Weekly meal subsidies

• Discounts at resort dining and retail outlets

• Travel discounts at 100+ Crescent Hotels & Resorts properties nationwide

• Medical, Dental, and Vision insurance

• 401(k) with employer match

• Short‑ and Long‑Term Disability

• Major Illness and Accident insurance

• Access to the Associate Relief Fund

\*Privileges vary based on occupancy and business levels

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.