Perfect Room Team Technician

Description

PRT Technician (Perfect Room Team) | Horseshoe Bay Resort

Location: Horseshoe Bay, TX (Resort Guest Rooms)

Rate: $17.00 / Hour

Employment Type: Full-Time (On-Site)

The Gold Standard of Guest Satisfaction

The lake life is calling! At Horseshoe Bay Resort, we believe our guests deserve a flawless stay from the moment they open their door. We are looking for detail-oriented PRT Technicians to join our "Perfect Room Team."

As a member of the PRT, you are the ultimate quality control expert. You don’t just fix things; you proactively find and correct issues before a guest ever checks in. If you take pride in "perfection" and have a knack for hands-on maintenance, your success story starts here in the Texas Hill Country!

Your Impact: Precision Maintenance & Quality Control

You are responsible for executing the preventative maintenance (PM) schedule to ensure every guest room meets our 4-Diamond luxury standards.

Key Responsibilities:

• Proactive Repairs: Conduct thorough room inspections to identify and resolve maintenance issues—including painting, sheetrock repair, and general mechanical fixes—before the room is rented.
• Master Scheduling: Maintain a rigorous preventative maintenance schedule and document every repair to ensure a clear history of room health.
• Tech-Forward Documentation: Use HOTSOS to complete reports, track maintenance timelines, and document issues that require further attention.
• Operational Flow: Help manage maintenance inventory par levels and maintain a clean, organized workspace while working through daily room assignments.
• Team Coordination: Work closely with the Facilities department and outside vendors to ensure all repair techniques meet resort standards.

What You Bring to the Team

• Technical Skills: Working knowledge of tools used in facilities maintenance, with a strong preference for candidates skilled in painting and sheetrock.
• Organization: Exceptional attention to detail and the ability to manage multiple tracking documents and timelines.
• Communication: Ability to speak, read, and write English fluently to disseminate information accurately and coordinate with the team.
• Professionalism: A neat, clean appearance and a "Team-Player" attitude.
• Physical Stamina: Ability to walk, sit, and ascend/descend stairs as a daily routine. Must be able to stoop or reach into cabinets and lift up to 15 lbs.
• Requirements:
• Must be 18+ years of age (21+ if driving resort vehicles).
• Valid Driver’s License with a satisfactory MVR for insurance.
• Experience with HOTSOS software is a major plus!

Perks of the Paradise Life

At Horseshoe Bay, we value the technicians who keep our paradise in perfect condition.

The "Resort Life" Bonuses:

• Live Where You Work: Subsidized associate housing and shuttle service available.
• Play Where You Work:Golf and Amenity Privileges* (Come see the luxury you help maintain!).
• Financial Wins: Competitive hourly pay, weekly meal subsidies, and retail/dining discounts.
• Travel Benefits: Deeply discounted rates at over 100 Crescent Hotels & Resorts properties nationwide.
• Growth: Advance your career through our Manager in Training (MIT) program.

Full-Time Insurance & Security:

• Health & Wellness: Medical, Dental, and Vision insurance plans.
• Financial Future: 401k plan with employer match.
• Total Protection: Short/Long-term Disability, Major Illness, and Accident insurance.
• Peace of Mind: Access to the Associate Relief Fund.

*Privileges based on occupancy and business levels.

Ready to make every room "Perfect"?

If you have a sharp eye for detail and the technical skills to back it up, apply today to join the PRT at Horseshoe Bay Resort!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.