Assistant Director of Event Services

Description

Assistant Director of Event Services | Horseshoe Bay Resort

Location: Horseshoe Bay, TX (Executive Sales & Events Office)

Employment Type: Full-Time, Leadership

Architect of Extraordinary Moments 🥂

The lake life is calling! At Horseshoe Bay Resort, we don't just host meetings and weddings; we craft legendary experiences on a 17,000-acre canvas. We are seeking a high-caliber, dynamic Assistant Director of Event Services to lead our planning team and ensure every corporate retreat, social gala, and member event is executed with 4-Diamond precision.

If you are a strategic leader with a passion for "The Big Picture," a knack for revenue optimization, and the ability to inspire a team of Conference Service Managers, your career pinnacle awaits in the heart of the Texas Hill Country.

Your Impact: Strategy, Coordination & Leadership

You will be the bridge between our clients' visions and the resort’s operational excellence, managing the entire event lifecycle from tasting to final billing.

Key Responsibilities:

• Strategic Planning: Lead the facilitation of corporate, social, and member events, ensuring absolute customer satisfaction while maximizing resort revenue.
• Operational Command: Coordinate group activities across all departments—from Culinary and Banquets to Recreation and Security—to ensure a unified, flawless execution.
• Client Experience: Lead pre-function activities, including site tours, menu tastings, and the creation of detailed Banquet Event Orders (BEOs) and floor diagrams.
• Team Leadership: Supervise and mentor Conference Service Managers (CSMs) and Administrative staff. You’ll be responsible for professional development, performance reviews, and succession planning.
• Financial Stewardship: Manage department budgets, assist with marketing plans, monitor weekly payroll (Time Saver Reports), and oversee accurate event billing.
• Creative Innovation: Stay ahead of luxury industry trends to bring fresh, innovative ideas to the resort’s event offerings.
• Poise Under Pressure: Maintain professional composure in high-stress, fast-paced situations, effectively managing last-minute changes with concise communication.

What You Bring to the Team

• The Experience:5+ years of Hotel/Resort Management experience is highly recommended. You should have a proven track record of managing complex events and leading teams.
• The Education: Bachelor’s or Associate Degree with an emphasis in Hospitality preferred (or equivalent experience).
• Technical Mastery: Proficiency in Microsoft Office is a must; experience with Delphi is highly preferred. Typing speed of 40+ WPM.
• Communication: Superb verbal and written skills. You are as comfortable presenting to a boardroom as you are coordinating with the back-of-house team.
• The Look: A polished, professional appearance that sets the standard for the Event Services department.
• Physical & Mental Agility: Ability to walk the resort grounds and ascend/descend stairs as part of your daily routine. Must have the stamina for high-level interaction and a deep "Sense of TEAM."

Perks of the Paradise Life

At Horseshoe Bay, we empower our directors with a benefits package that reflects their leadership.

The "Resort Life" Bonuses:

• Live Where You Work: Subsidized associate housing and shuttle service available.
• Play Where You Work:Golf and Amenity Privileges* (Come experience the 7,000 acres you help manage!).
• Financial Wins: Competitive leadership pay, weekly meal subsidies, and retail/dining discounts.
• Travel Benefits: Deeply discounted rates at over 100 Crescent Hotels & Resorts properties nationwide.
• Growth: Leadership development and career pathways within the global Crescent Hotels & Resorts network.

Comprehensive Insurance & Security:

• Health & Wellness: Medical, Dental, and Vision insurance plans.
• Financial Future: 401k plan with employer match.
• Total Protection: Short/Long-term Disability, Major Illness, and Accident insurance.
• Peace of Mind: Access to the Associate Relief Fund.

*Privileges based on occupancy and business levels.

Ready to lead the events of the future?

If you have the professional drive and the creative spirit to lead our Event Services team, apply today to join the leadership at Horseshoe Bay Resort!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.